Policies
Plan your stay with confidence
Review the guidelines for Zinia, the Ma'a Lapseu hôtel filliale in Zeltingen-Rachtig, so we can tailor your stay seamlessly.
Check-in & check-out
- Check-in: 15:00 – 21:00 (earlier by arrangement)
- Check-out: by 11:00
- Late departures until 13:00 when the suite is available (surcharge may apply)
Children & extra beds
- All ages welcome; up to 2 children under 6 stay free in existing bedding.
- Travel cots and highchairs available on request (limited supply).
- Sofa beds available in Garden Studios for teens or adults.
Pets & parties
- To maintain our allergy-friendly suites, pets are not permitted.
- Private gatherings up to 20 guests are allowed until 22:00 with prior approval.
- Quiet hours: 22:00 – 07:00.
Payments
- 50% deposit payable upon confirmation via secure payment link or bank transfer.
- Remaining balance due at check-in; cashless property.
- Cards accepted: Visa, Mastercard, American Express, Maestro.
Travel distances
- Frankfurt-Hahn Airport – 35 km (35 minutes)
- Wittlich Hauptbahnhof – 20 km
- Bernkastel-Kues – 6 km
- Luxembourg City – 90 km
Contact
- Phone: +49 6532 989 400 / +49 160 1234 987 (WhatsApp)
- Email: reservations@zinia.maalapsel.com
- Address: Kurfürstenstraße 76, 54492 Zeltingen-Rachtig, Germany